Employment » Management Trainee

Summary

Honesty, integrity are key character traits we're looking for to assist the Store Manager. Required skills include:

  • Balancing drawers and running a loan program on a daily basis
  • Computer and typewriter keyboard proficiency
  • Organization and filing skills
  • Excellent telephone and person-to-person communication skills
  • Ability to quickly learn new computer programs
  • Working knowledge of collection laws and procedures
  • Office machine proficiency (including faxes, printers, copiers, 10-key calculators, computers)

Responsibilities

Perform the following daily operations of A-1 Cash Advance:

  • Answer telephone and provide excellent customer service
  • Explain the loan program to new and current customers
  • Provide excellent customer service to every customer adhering to established company policies and procedures.
  • Performs employment, checking account and bankruptcy verifications
  • Make loans, receive collections and payments on accounts
  • Verify account balances at banks, handwalk for collection
  • Assist in organizing and posting bad debt
  • Make collection calls to past due accounts
  • Make Courtesy calls to customers before due date
  • Assist Store Manager in counting cash and balancing drawers to Loan Program
  • Verify information on all checks received by check cashers
  • Verify daily check bundles to deposit reports
  • Copy, number and file daily checks
  • Cleans and organizes all work and common areas
  • Refer customer complaints to Store Manager, if necessary
  • Report problems and/or discrepancies with customers, RBS computers or banks to Store Manager
  • Assist Store Manager with maintaining all loan records and data
  • Perform and adhere to Managers responsibilities in their absence
  • Other duties as assigned

Experience

1+ years in Customer Service. Prior experience a plus.

Education

High School Diploma or GED equivalent

Physical Demands

Sit and stand sometimes equal amounts of 8+ hour day, no lifting over 10 lbs.

Work Environment

Professional, business setting

Submit your application using our printable form (181kb .pdf).